Privacy Policy :: Armaguard

Personal Information Protection Policy

Armaguard Coatings Canada. is committed to protect and safeguard the personal information our dealers, customers, and employees have entrusted us with. This policy outlines the principles and practices we follow in protecting your personal information.

This policy applies to Armaguard Coatings Canada, and its subsidiaries.

What is personal information and why do we collect it?

Personal information is information you voluntarily provide to us such as your name, address, phone number, e-mail address, financial and credit information, including credit card number/expiration date, your occupation, your language preference etc. to be used for business purposes needed to serve you. Other information may be collected when needed to fulfill your request. This information is obtained orally, in person or by phone, in written form, e-mail or through our website with your consent.

Armaguard Coatings Canada collects personal information needed for, but not limited to, the following purposes:

·For dealer qualification including credit and reference checks.
·For marketing and sales of products and services.
·To establish customer credit terms.
·Customer account management, billing purposes, shipping and receiving.
·To process payment receipts.
·To provide warranties for products and services.
·To meet legal and regulatory business requirements.

Consent, use and disclosure of personal information.

Express or implied consent will be obtained before any dealer, customer and employee personal information is gathered, used or disclosed, except in specific circumstances where the collection, use or disclosure without consent is authorized or required by law.

If you are unwilling to provide consent to the collection, use or disclosure of certain personal information we may not be able to provide you with the products or services you require.

A customer or employee may withdraw consent to the use and disclosure of personal information at any time, unless the personal information is necessary for us to fulfill our legal obligations. We will respect your decision, but we may not be able to provide you with certain products and services if we do not have the necessary personal information.

We use and disclose customer personal information only for the purposes for which the information was collected, except as authorized by law. The law also allows us to use that contact information for the purpose of collecting a debt owed to our organization, should that be necessary.

Protection of personal information

We make every reasonable effort to ensure that the customer’s information is accurate and complete. We rely on our customers to notify us if there is a change to their personal information that may affect their relationship with our organization. If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible.

In some cases we may ask for a written request for correction.

We protect customer and employee personal information in a manner appropriate for the sensitivity of the information. We make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, as well as any unauthorized access to personal information.

We use appropriate security measures when destroying customer and employee personal information, including shredding paper records and permanently deleting electronic records.

We retain customer and employee personal information only as long as is reasonably necessary to carry out business or legal purposes.

Access to records containing personal information

Customers and employees of Armaguard Coatings Canada have a right to access/update their own personal information by submitting a written request to our Privacy Officer. We have put safeguard measures in place to ensure the protection of your personal information.

You may also request information about our use of your personal information and any disclosure of that information to persons outside our organization.

Questions and concerns

If you have a question or concern about any collection, use or disclosure of personal information by Armaguard Coatings Canada, or about a request for access to your own personal information, please contact our Privacy Officer at 1-888-333-1311.